How To Fix CRM_ICM_REC_UI005 - Target folder &1 is full; Choose another target folder

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 005

• Message text: Target folder &1 is full; Choose another target folder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI005 - Target folder &1 is full; Choose another target folder ?

  The SAP error message CRM_ICM_REC_UI005 indicates that the target folder specified for storing incoming messages or documents is full. This typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Internet Communication Manager (ICM) and the handling of incoming requests.
  Cause:
  
  
  Full Target Folder: The primary cause of this error is that the designated target folder for incoming messages or documents has reached its storage limit. This can happen due to:
  
  Accumulation of files that have not been processed or deleted.
  Configuration settings that limit the size of the folder.
  Lack of regular maintenance or cleanup of the folder.
  
  
  
  Configuration Issues: There may be misconfigurations in the system that direct incoming messages to a folder that is not intended for long-term storage.
  
  
  Solution:
  
  
  Free Up Space:
  
  Delete Unnecessary Files: Check the target folder and delete any files that are no longer needed. This can help free up space for new incoming messages.
  Archive Old Files: If there are files that need to be retained for compliance or record-keeping, consider archiving them to a different location.
  
  
  
  Change Target Folder:
  
  If the current folder is consistently reaching its limit, consider changing the configuration to point to a different target folder that has more available space.
  Update the relevant configuration settings in the SAP system to reflect the new target folder.
  
  
  
  Increase Storage Capacity:
  
  If possible, increase the storage capacity of the current target folder or the disk space on the server where the folder resides.
  
  
  
  Regular Maintenance:
  
  Implement a regular maintenance schedule to monitor the target folder and perform cleanup activities to prevent it from becoming full in the future.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP system to ensure that they are set up correctly and that the target folder is appropriate for the volume of incoming messages.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  System Logs: Review system logs for additional context or related error messages that may provide further insight into the issue.
  Documentation: Refer to SAP documentation for guidelines on managing incoming messages and configuring target folders effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.