How To Fix CRM_ICM_REC_UI010 - More than ten results found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 010

• Message text: More than ten results found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI010 - More than ten results found ?

  The SAP error message CRM_ICM_REC_UI010 indicates that a search or query in the CRM Interaction Center (IC) has returned more than ten results. This is a common limitation in many systems to prevent overwhelming users with too many results, which can hinder usability and performance.
  Cause:
  The error occurs when a user performs a search that yields more than ten results. This is often due to:
  
  Broad search criteria that match many records.
  Lack of specific filters or parameters in the search query.
  The system's configuration limiting the number of results displayed.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Refine Search Criteria: 
  
  Narrow down your search by adding more specific filters or criteria. This could include using additional fields, date ranges, or specific statuses to limit the results.
  
  
  
  Use Advanced Search Options: 
  
  If available, utilize advanced search features that allow for more detailed queries.
  
  
  
  Check System Settings: 
  
  Consult with your SAP administrator to see if the system settings can be adjusted to allow for more results to be displayed. However, this may not always be advisable due to performance considerations.
  
  
  
  Pagination: 
  
  If the system supports it, check if there is a pagination feature that allows you to navigate through multiple pages of results.
  
  
  
  User Training: 
  
  Ensure that users are trained on how to effectively use the search functionality to avoid overly broad searches.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review the official SAP documentation for the Interaction Center to understand the search functionalities better.
  Performance Considerations: Be aware that increasing the number of results displayed can impact system performance, especially in environments with large datasets.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.