How To Fix CRM_ICM_REC003 - &1 is not a valid successor status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC - Messages for Record and Document API

• Message number: 003

• Message text: &1 is not a valid successor status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC003 - &1 is not a valid successor status ?

  The SAP error message CRM_ICM_REC003 indicates that the status you are trying to set for a business transaction (like a service request, sales order, etc.) is not a valid successor status according to the status management configuration in your SAP system. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Invalid Status Transition: The status you are trying to assign does not follow the defined status transition rules. Each status in SAP CRM has defined successor statuses that can be transitioned to, and if the status you are trying to set is not listed as a valid successor, this error will occur.
  Configuration Issues: The status management configuration may not be set up correctly, or the status you are trying to use may not be properly defined in the system.
  Business Logic: There may be business rules or logic that restrict certain status changes based on the current state of the transaction.
  
  Solution:
  
  
  Check Status Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration for status management in CRM.
  Check the status profile assigned to the business object you are working with and ensure that the status you are trying to set is indeed a valid successor status.
  If necessary, modify the status profile to include the desired successor status.
  
  
  
  Review Status Transition Rules:
  
  Ensure that the status transition rules are correctly defined. You can do this by checking the status management settings in the customizing settings.
  Make sure that the status you are trying to set is allowed from the current status of the business transaction.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to status management in CRM to understand the valid status transitions for your specific business object.
  
  
  
  Testing:
  
  After making any changes, test the status change again to ensure that the error is resolved.
  
  
  
  Consult with Functional Team:
  
  If you are unsure about the configuration or the business logic, consult with your SAP functional team or a consultant who specializes in SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes related to status management issues in CRM that might provide additional insights or solutions.
  User Exits or BAdIs: If there are custom developments in your system, check if there are any user exits or BAdIs that might be affecting the status transitions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.