How To Fix CRM_ICM_CMG066 - &1 &2 is currently locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 066

• Message text: &1 &2 is currently locked by user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG066 - &1 &2 is currently locked by user &3 ?

  The SAP error message CRM_ICM_CMG066 indicates that a specific object (such as a business transaction or a document) is currently locked by another user. This can happen in various scenarios, such as when multiple users are trying to access or modify the same object simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is currently editing or viewing the object, which leads to a lock being placed on it.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Error: Sometimes, system errors or crashes can leave locks in place that are not released properly.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and release the lock. You can periodically check if the object is still locked.
  Identify the Locking User: Use transaction code SM12 to view the list of locks in the system. You can search for the object