How To Fix CRM_ICM_CMG062 - There is no user maintained for business partner &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 062

• Message text: There is no user maintained for business partner &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG062 - There is no user maintained for business partner & ?

  The SAP error message CRM_ICM_CMG062 indicates that there is no user maintained for the specified business partner in the system. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interactions or communications related to business partners.
  
  Cause:
  The error is caused by the absence of a user assignment for the specified business partner. In SAP CRM, business partners (BPs) can be customers, vendors, or other entities, and they need to have associated users to perform certain actions, such as creating or managing interactions.
  
  Solution:
  To resolve this error, you need to ensure that a user is assigned to the business partner in question. Here are the steps to do this:
  
  
  Access the Business Partner Maintenance:
  
  Go to transaction code BP in the SAP GUI.
  Enter the business partner number that is causing the error.
  
  
  
  Check User Assignment:
  
  In the business partner maintenance screen, navigate to the Roles tab.
  Check if