How To Fix CRM_ICM_CMG061 - Partner function &1 does not exist for case/lead type &2

CRM_ICM_CMG061 - Overview

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 061

• Message text: Partner function &1 does not exist for case/lead type &2

What causes this issue?

The partner function used is not defined for the case type or lead type
selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Assign the case type to a partner determination procedure in Customizing
for <LS>Customer Relationship Management</> under <LS>Case Management</>
-> <LS>Process Partners</> -> <LS>Assign Partner Determination
Procedures</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG061 - Partner function &1 does not exist for case/lead type &2 ?

  The SAP error message CRM_ICM_CMG061 indicates that there is an issue with the partner function associated with a specific case or lead type in the SAP CRM system. This error typically arises when the system cannot find a valid partner function for the specified case or lead type.
  
  Cause:
  
  Missing Partner Function Configuration: The partner function for the specified case or lead type has not been defined in the system.
  Incorrect Case/Lead Type: The case or lead type being used may not be correctly configured to have the required partner functions.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the partner function configuration tables.
  Authorization Issues: The user may not have the necessary authorizations to access the partner functions for the specified case or lead type.
  
  
  Solution:
  
  
  Check Partner Function Configuration:
  
  Go to the configuration settings in SAP CRM.
  Navigate to the relevant area for partner functions (usually under "Sales and Distribution" or