How To Fix CRM_ICM_CMG060 - There is no main incident

CRM_ICM_CMG060 - Overview

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 060

• Message text: There is no main incident

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_ICM_CMG060 - Details

• The SAP error message CRM_ICM_CMG060: "There is no main incident" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with incidents or service requests. This error indicates that the system is unable to find a main incident associated with the operation you are trying to perform.
  
  Cause:
  
  
  Missing Main Incident: The primary cause of this error is that the system is expecting a main incident to be present, but it cannot find one. This can happen if:
  
  The main incident was deleted or not created.
  The incident you are trying to access is not linked to a main incident.
  There is a configuration issue or data inconsistency in the CRM system.
  
  
  
  Incorrect Navigation: Sometimes, users may navigate to a function or transaction that requires a main incident without having one selected or created.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or access