How To Fix CRM_ICM_CMG059 - There is no main group responsible for this lead


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

  • Message number: 059

  • Message text: There is no main group responsible for this lead

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ICM_CMG059 - There is no main group responsible for this lead ?
    The SAP error message CRM_ICM_CMG059 indicates that there is no main group responsible for a specific lead in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to determine which organizational unit or group should be responsible for managing the lead.
    
    Cause: Missing Configuration: The main group responsible for leads may not be configured in the system. This could be due to missing settings in the organizational structure or lead management configuration. Incorrect Assignment: The lead may not be correctly assigned to a main group, or the assignment may have been deleted or not set up properly. Data Inconsistency: There may be inconsistencies in the data related to the lead, such as missing or incorrect entries in the relevant tables.
    Solution: Check Configuration: Navigate to the configuration settings for lead management in SAP CRM. Ensure that the main groups are defined and that they are correctly assigned to the relevant organizational

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