How To Fix CRM_ICM_CMG057 - &1 was successfully saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

  • Message number: 057

  • Message text: &1 was successfully saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ICM_CMG057 - &1 was successfully saved ?

    The SAP error message CRM_ICM_CMG057 typically indicates that a certain action or process related to the Interaction Center Management (ICM) has been successfully saved, but it may also imply that there are additional considerations or follow-up actions required. The message itself suggests that the operation was completed without errors, but it may not provide the expected outcome or may require further attention.

    Cause:

    1. Successful Save with Warnings: The message indicates that the data was saved successfully, but there may be warnings or additional information that needs to be addressed.
    2. Business Logic: The underlying business logic may require further processing or validation after the save operation.
    3. Configuration Issues: There may be configuration settings in the CRM system that need to be reviewed to ensure that the expected behavior aligns with the business requirements.

    Solution:

    1. Review Logs: Check the application logs or transaction logs for any warnings or additional messages that may provide context on what needs to be addressed after the save operation.
    2. Check Configuration: Review the configuration settings in the CRM system to ensure that they are set up correctly for the desired functionality.
    3. Follow-Up Actions: Determine if there are any follow-up actions required after the save operation, such as sending notifications, triggering workflows, or updating related records.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific details related to the CRM_ICM_CMG057 message and its implications.
    5. Testing: If applicable, conduct testing in a development or quality assurance environment to replicate the issue and identify any potential fixes or adjustments.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on related issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar messages and what solutions they have found.
    • Support: If the issue persists and impacts business operations, consider reaching out to SAP Support for assistance.

    In summary, while the message indicates a successful save, it is essential to investigate further to ensure that all aspects of the process are functioning as intended and to address any underlying issues that may not be immediately apparent.

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