How To Fix CRM_ICM_CMG055 - Business partner with ID &1 cannot be added with partner function &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 055

• Message text: Business partner with ID &1 cannot be added with partner function &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG055 - Business partner with ID &1 cannot be added with partner function &2 ?

  The SAP error message CRM_ICM_CMG055 indicates that there is an issue with adding a business partner (BP) to a specific partner function in the SAP Customer Relationship Management (CRM) system. The error message typically occurs when the system cannot find the business partner with the specified ID or when the partner function is not valid for that business partner.
  Cause:
  
  Invalid Business Partner ID: The business partner ID specified in the error message does not exist in the system.
  Incorrect Partner Function: The partner function specified may not be valid for the business partner type or may not be configured correctly in the system.
  Business Partner Status: The business partner may be inactive or not allowed to be assigned to the specified partner function.
  Configuration Issues: There may be configuration issues in the partner function settings or in the business partner roles.
  
  Solution:
  
  
  Verify Business Partner ID:
  
  Check if the business partner ID exists in the system. You can do this by navigating to the business partner transaction (e.g., BP) and searching for the ID.
  
  
  
  Check Partner Function:
  
  Ensure that the partner function you are trying to assign is valid for the business partner. Review the configuration of partner functions in the system to confirm that the function is allowed for the specific business partner type.
  
  
  
  Review Business Partner Status:
  
  Ensure that the business partner is active and has the necessary roles assigned. If the business partner is inactive, you may need to activate it.
  
  
  
  Configuration Review:
  
  Check the configuration settings for partner functions in the CRM system. Ensure that the partner function is correctly set up and that it is compatible with the business partner.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on partner functions and business partner management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partners and SPRO to access configuration settings.
  Business Partner Roles: Understand the roles assigned to business partners and how they relate to partner functions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.