How To Fix CRM_ICM_CMG054 - Business partner with ID &1 is not an internal organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 054

• Message text: Business partner with ID &1 is not an internal organization

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG054 - Business partner with ID &1 is not an internal organization ?

  The SAP error message CRM_ICM_CMG054 indicates that the business partner (BP) with the specified ID is not recognized as an internal organization in the SAP system. This error typically arises in scenarios where the system expects a business partner to be an internal organization but finds that it is not configured as such.
  Cause:
  
  Business Partner Configuration: The business partner with the specified ID may not be set up as an internal organization in the system. In SAP, business partners can be classified as either internal or external, and this classification affects how they are used in various processes.
  Incorrect Role Assignment: The business partner may not have the correct roles assigned that would classify it as an internal organization.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from recognizing the business partner as an internal organization.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner using the ID provided in the error message.
  Verify the roles assigned to the business partner. Ensure that it has the role that designates it as an internal organization (e.g., "Organization" role).
  
  
  
  Assign Correct Roles:
  
  If the business partner does not have the correct roles, you can assign the necessary roles to classify it as an internal organization.
  Make sure to save the changes after assigning the roles.
  
  
  
  Review Organizational Structure:
  
  Ensure that the organizational structure in your SAP system is correctly set up and that the business partner is part of the correct organizational unit.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve any data inconsistencies related to business partners.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on business partner roles and configurations.
  
  
  
  Related Information:
  
  Business Partner Roles: Understanding the different roles that can be assigned to business partners is crucial. Roles determine how the business partner is treated in various processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and SWI1 for workflow monitoring if applicable.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and business partner management.