How To Fix CRM_ICM_CMG022 - Business partner with ID &1 is already &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 022

• Message text: Business partner with ID &1 is already &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG022 - Business partner with ID &1 is already &2 ?

  The SAP error message CRM_ICM_CMG022 indicates that there is an issue with a business partner (BP) in the context of the SAP Customer Relationship Management (CRM) system. The message typically states that a business partner with a specific ID is already in a certain status or context, which is causing a conflict.
  Cause:
  The error message usually arises due to one of the following reasons:
  
  Duplicate Business Partner: The business partner ID you are trying to create or modify already exists in the system with the same status or role.
  Incorrect Status: The business partner may already be in a status that does not allow the action you are trying to perform (e.g., it might be locked or in a different processing state).
  Data Consistency Issues: There may be inconsistencies in the data related to the business partner, such as missing or incorrect entries in related tables.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check for Existing Business Partner: Verify if the business partner ID already exists in the system. You can do this by using transaction codes like BP (Business Partner) to search for the ID.
  Review Status: If the business partner exists, check its current status. If it is locked or in a state that prevents further actions, you may need to unlock it or change its status.
  Data Cleanup: If there are inconsistencies, you may need to clean up the data. This could involve correcting entries in related tables or removing duplicates.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex data integrity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, CRMD_ORDER for CRM orders, and SE11 for data dictionary to check table structures.
  SAP Notes: Search for SAP Notes related to CRM and business partner management for any known issues or fixes.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.