How To Fix CRM_ICM_CMG018 - There are no &1 business partners with relationship type &2 for this case

CRM_ICM_CMG018 - Overview

• Message type: E = Error

• Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

• Message number: 018

• Message text: There are no &1 business partners with relationship type &2 for this case

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_CMG018 - There are no &1 business partners with relationship type &2 for this case ?

  The SAP error message CRM_ICM_CMG018 indicates that there are no business partners associated with a specific relationship type for a given case. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or process a case that requires certain business partner relationships.
  
  Cause:
  
  Missing Business Partners: The primary cause of this error is that there are no business partners linked to the case with the specified relationship type.
  Incorrect Relationship Type: The relationship type specified in the error message may not be correctly defined or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the business partner master data or relationship data.
  
  Configuration Issues: The system may not be properly configured to recognize the relationship types for the business partners involved.
  
  
  Solution:
  
  
  Check Business Partner Relationships:
  
  Navigate to the business partner master data and verify that the required business partners