How To Fix CRM_ICM_ACTIVITY003 - Cannot determine root organization for organization unit &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_ACTIVITY - Message class for ICM Activity

• Message number: 003

• Message text: Cannot determine root organization for organization unit &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_ACTIVITY003 - Cannot determine root organization for organization unit &1 ?

  The SAP error message CRM_ICM_ACTIVITY003 indicates that the system is unable to determine the root organization for a specified organization unit. This can occur in various scenarios, particularly when dealing with organizational structures in SAP Customer Relationship Management (CRM) or when trying to access or manipulate data related to organizational units.
  Cause
  The error can be caused by several factors, including:
  
  
  Missing or Incomplete Organizational Structure: The organizational unit specified may not be properly defined in the system, or there may be missing links in the organizational hierarchy.
  
  
  Incorrect Configuration: The configuration settings for the organizational units may not be set up correctly, leading to issues in determining the root organization.
  
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the organizational units.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the organizational unit or its hierarchy.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Organizational Unit