How To Fix CRM_ICM_ACTIVITY002 - Business partner &1 does not belong to the root organization &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_ACTIVITY - Message class for ICM Activity

• Message number: 002

• Message text: Business partner &1 does not belong to the root organization &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_ACTIVITY002 - Business partner &1 does not belong to the root organization &2 ?

  The SAP error message CRM_ICM_ACTIVITY002 indicates that there is an issue with the business partner (BP) not being associated with the specified root organization in the context of CRM (Customer Relationship Management) activities. This error typically arises when trying to perform actions related to a business partner that is not correctly linked to the organizational structure defined in the system.
  Cause:
  
  Incorrect Business Partner Assignment: The business partner you are trying to use is not assigned to the root organization specified in the error message.
  Organizational Structure Issues: The organizational structure may not be set up correctly, or the business partner may not be linked to the correct organizational unit.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the business partner or organizational data.
  
  Solution:
  
  
  Check Business Partner Assignment:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question and check its assignment to the organizational units.
  Ensure that the business partner is assigned to the correct root organization.
  
  
  
  Verify Organizational Structure:
  
  Use transaction code OOCU (Organizational Units) to review the organizational structure.
  Ensure that the root organization is correctly defined and that the business partner is linked to it.
  
  
  
  Adjust Business Partner Data:
  
  If the business partner is not assigned to the correct organization, you may need to edit the business partner data to include the correct organizational assignment.
  Make sure that the business partner has the necessary roles and authorizations associated with the root organization.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve data inconsistencies.
  You may also want to check for any recent changes in the organizational structure that could have affected the business partner assignments.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to business partner and organizational management for any specific guidelines or troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, OOCU, and CRMD_ORDER for managing business partners and organizational units.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user performing the action has the necessary roles and authorizations to access and modify business partner data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.