How To Fix CRM_ICM_ACTIVITY000 - Expected end date is before start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_ACTIVITY - Message class for ICM Activity

• Message number: 000

• Message text: Expected end date is before start date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_ACTIVITY000 - Expected end date is before start date ?

  The SAP error message CRM_ICM_ACTIVITY000 with the description "Expected end date is before start date" typically occurs in the context of creating or updating activities in the SAP Customer Relationship Management (CRM) system. This error indicates that the end date of an activity is set to a date that is earlier than the start date, which is logically incorrect.
  Cause:
  
  Incorrect Date Input: The most common cause is that the user has entered the end date before the start date when creating or modifying an activity.
  System Configuration: There may be issues with the system configuration or date formats that lead to misinterpretation of the dates.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in date formats or values.
  
  Solution:
  
  Check Date Entries: Review the start and end dates entered for the activity. Ensure that the end date is set to a date that is equal to or later than the start date.
  Correct Date Format: Ensure that the date format is consistent with the system settings. Sometimes, regional settings can affect how dates are interpreted.
  Validation Logic: If you are using custom logic or enhancements, check to ensure that there are no errors in the validation logic that might be causing this issue.
  Re-enter Dates: If the dates appear correct but the error persists, try clearing the fields and re-entering the dates to ensure there are no hidden characters or formatting issues.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to date handling in your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to correctly enter dates in the system to avoid this error in the future.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the problem persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that activities are created or updated correctly in the SAP CRM system.