How To Fix CRM_ICI108 - Error in function module _ACTION_ITEM_CHANGED

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 108

• Message text: Error in function module _ACTION_ITEM_CHANGED

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI108 - Error in function module _ACTION_ITEM_CHANGED ?

  The SAP error message CRM_ICI108, which indicates "Error in function module _ACTION_ITEM_CHANGED," typically occurs in the context of the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, often related to issues in the configuration, data inconsistencies, or problems with the function module itself.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database tables related to action items.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error. This includes settings related to action profiles, business transactions, or other related components.
  Authorization Issues: The user executing the action may not have the necessary authorizations to perform the operation, leading to a failure in the function module.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they might interfere with the standard processing of action items.
  System Bugs: There could be bugs in the SAP system or the specific version you are using that lead to this error.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed when the error occurs. Ensure that all required fields are populated and that there are no inconsistencies in the related tables.
  Review Configuration: Go through the configuration settings for action profiles and related components in the CRM system. Ensure that they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. You can check this in the user roles and authorizations.
  Debugging: If you have access to the development environment, you can debug the function module _ACTION_ITEM_CHANGED to identify the exact point of failure and the data being processed.
  Check for Notes and Patches: Look for SAP Notes or patches related to this error. SAP frequently releases updates that address known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE37 to view the function module or SE80 to check for related objects.
  SAP Notes: Search the SAP Support Portal for any relevant notes that might address this specific error.
  Documentation: Review the official SAP documentation for CRM action management to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICI108 error effectively.