How To Fix CRM_IC_WZ_CUST_ENH096 - Row &1: This row overlaps with a row above

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

• Message number: 096

• Message text: Row &1: This row overlaps with a row above

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH096 - Row &1: This row overlaps with a row above ?

  The SAP error message CRM_IC_WZ_CUST_ENH096 with the description "Row &1: This row overlaps with a row above" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with data entries in a table or grid format, such as in the Interaction Center (IC) or other CRM applications.
  
  Cause:
  This error indicates that there is a conflict in the data entries where the time periods or ranges defined in the rows overlap. For example, if you are trying to enter time slots for activities, appointments, or any other time-sensitive data, the system checks for overlaps. If two rows have overlapping time periods, the system will throw this error to prevent data inconsistencies.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Overlapping Rows: Review the entries in the table or grid where the error occurred. Look for the specific row indicated by &1 in the error message. Check