How To Fix CRM_IC_SERVICETICKET111 - Service Confirmation for Service Order & was successfully created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_SERVICETICKET - Error messages for Service Ticket

  • Message number: 111

  • Message text: Service Confirmation for Service Order & was successfully created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_SERVICETICKET111 - Service Confirmation for Service Order & was successfully created ?

    The SAP error message "CRM_IC_SERVICETICKET111: Service Confirmation for Service Order was successfully created" typically indicates that a service confirmation related to a service order has been successfully processed in the SAP system. However, if you are encountering this message in a context where you expected an error or if it is part of a larger issue, here are some potential causes, solutions, and related information:

    Possible Causes:

    1. Misinterpretation of the Message: The message itself indicates success, so if you are expecting an error, it may be due to a misunderstanding of the message context.
    2. Workflow Issues: If the service confirmation is part of a workflow, there may be subsequent steps that are failing or not executing as expected.
    3. Data Inconsistencies: There may be inconsistencies in the data related to the service order or service confirmation that could lead to issues in subsequent processing.
    4. Authorization Issues: If the user does not have the necessary authorizations, they may not be able to see the confirmation details or process further actions.
    5. System Configuration: There may be configuration settings in the SAP system that are affecting how service confirmations are processed or displayed.

    Solutions:

    1. Verify the Message Context: Ensure that you are interpreting the message correctly. If it indicates success, check the subsequent steps in your process to identify any issues.
    2. Check Workflow Logs: If the service confirmation is part of a workflow, review the workflow logs for any errors or warnings that may indicate where the process is failing.
    3. Data Validation: Review the data associated with the service order and service confirmation to ensure there are no inconsistencies or missing information.
    4. Authorization Check: Ensure that the user has the necessary authorizations to view and process service confirmations.
    5. Configuration Review: Consult with your SAP Basis or configuration team to review the settings related to service confirmations and service orders to ensure they are set up correctly.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide additional guidance related to service confirmations and service orders.
    • Documentation: Review the SAP Help documentation for CRM and service management to understand the expected behavior and configuration settings.
    • Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they found effective.

    If you continue to experience issues or if the message is part of a larger error context, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more specific assistance based on your system configuration and business processes.

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