How To Fix CRM_IC_SERVICETICKET110 - Service Confirmation for Service Order & could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SERVICETICKET - Error messages for Service Ticket

• Message number: 110

• Message text: Service Confirmation for Service Order & could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SERVICETICKET110 - Service Confirmation for Service Order & could not be created ?

  The SAP error message "CRM_IC_SERVICETICKET110: Service Confirmation for Service Order could not be created" typically indicates an issue when trying to create a service confirmation for a service order in the SAP Customer Relationship Management (CRM) module. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Incomplete Data: Required fields in the service order or service confirmation may be missing or incomplete.
  Status Issues: The service order may be in a status that does not allow for service confirmations to be created (e.g., it may be closed or completed).
  Authorization Issues: The user may not have the necessary authorizations to create a service confirmation.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly for service confirmations.
  Integration Issues: If the service order is integrated with other systems (like ERP), there may be issues with data synchronization.
  
  Solutions:
  
  Check Required Fields: Ensure that all required fields in the service order are filled out correctly. This includes customer information, service details, and any other mandatory fields.
  Verify Status: Check the status of the service order. If it is not in a status that allows for service confirmations, you may need to change the status or create the confirmation in a different order.
  Review Authorizations: Ensure that the user attempting to create the service confirmation has the necessary authorizations. This can be checked in the user roles and profiles.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to service confirmations in the CRM system. Ensure that all necessary settings are correctly configured.
  Check Integration: If the service order is linked to other systems, verify that there are no issues with data transfer or synchronization. This may involve checking logs or error messages in the integration layer.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for service orders and CRM_SERVICE for service confirmations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to service order management and service confirmations for best practices and guidelines.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.