How To Fix CRM_IC_SERVICE018 - Registered Product has been set to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SERVICE - IC Web Client - Service Related Messages

• Message number: 018

• Message text: Registered Product has been set to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SERVICE018 - Registered Product has been set to &1 ?

  The SAP error message CRM_IC_SERVICE018, which states "Registered Product has been set to &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the registered product in a service order or interaction record.
  Cause:
  This error message usually indicates that the system is trying to process a service request or order that involves a registered product, but there is a problem with the product's status or configuration. Common causes include:
  
  Product Status: The registered product may be in a status that does not allow it to be processed (e.g., inactive, blocked).
  Configuration Issues: There may be missing or incorrect configuration settings for the product in the system.
  Data Inconsistencies: There could be inconsistencies in the data related to the registered product, such as missing master data or incorrect relationships.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the registered product.
  
  Solution:
  To resolve the CRM_IC_SERVICE018 error, you can take the following steps:
  
  
  Check Product Status: Verify the status of the registered product in the system. Ensure that it is active and not blocked or inactive.
  
  Navigate to the product master data and check the status settings.
  
  
  
  Review Configuration: Ensure that all necessary configuration settings for the product are correctly set up. This includes checking the product hierarchy, categories, and any related settings.
  
  
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies related to the registered product. This may involve checking for missing master data or incorrect relationships.
  
  
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and modify the registered product. Check the user's role and authorization profiles.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM and the specific error message for additional troubleshooting steps or known issues.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate product master data and service orders (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  User Forums: Explore SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IC_SERVICE018 error message.