How To Fix CRM_IC_SERVICE016 - Registered Product &1 has been exchanged with &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SERVICE - IC Web Client - Service Related Messages

• Message number: 016

• Message text: Registered Product &1 has been exchanged with &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SERVICE016 - Registered Product &1 has been exchanged with &2 ?

  The SAP error message CRM_IC_SERVICE016 indicates that there is an issue related to the registered products in the context of a service order or service request. Specifically, it means that the registered product (identified by &1) has been exchanged with another product (identified by &2). This typically occurs in scenarios where product exchanges or replacements are involved, such as in service management or warranty claims.
  
  Cause:
  
  Product Exchange: The error usually arises when a product that is registered in the system has been replaced or exchanged with another product. This could happen due to a service action, warranty replacement, or a similar scenario.
  Data Inconsistency: There may be inconsistencies in the data related to the registered products, such as incorrect product IDs or missing information.
  
  Configuration Issues: The system configuration may not be set up to handle product exchanges correctly, leading to this error.
  
  
  Solution:
  
  Verify Product Information: Check the details of both the registered product