How To Fix CRM_IC_SERVICE017 - Already several Registered Products in Order, no selection possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SERVICE - IC Web Client - Service Related Messages

• Message number: 017

• Message text: Already several Registered Products in Order, no selection possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SERVICE017 - Already several Registered Products in Order, no selection possible ?

  The SAP error message CRM_IC_SERVICE017 ("Already several Registered Products in Order, no selection possible") typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to register a product in a service order, but there are already multiple products registered for that order. This situation prevents the selection of additional products.
  Cause:
  
  Multiple Registered Products: The primary cause of this error is that the service order already has several products registered. SAP CRM has a limit on the number of products that can be registered for a single service order, and if that limit is reached, the system will not allow further registrations.
  Configuration Settings: There may be specific configuration settings in the system that limit the number of products that can be registered per order.
  Business Process Restrictions: The business process defined in the system may restrict the addition of more products once a certain threshold is reached.
  
  Solution:
  
  Review Registered Products: Check the service order to see how many products are already registered. If there are too many, consider whether all of them are necessary or if some can be deregistered.
  Deregister Unnecessary Products: If possible, deregister one or more products that are not needed in the service order to make room for the new product registration.
  Consult Configuration: If you believe that the limit is too restrictive for your business needs, consult with your SAP administrator or technical team to review the configuration settings related to product registration in service orders.
  Business Process Review: If the error is due to business process restrictions, discuss with your business process owner or SAP consultant to see if adjustments can be made to allow for more flexibility in product registration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that may provide additional context or solutions.
  Documentation: Review the SAP CRM documentation for guidelines on managing service orders and registered products.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be necessary to engage with SAP support for further assistance.