How To Fix CRM_IC_SERVICE015 - More than &1 results found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_SERVICE - IC Web Client - Service Related Messages

  • Message number: 015

  • Message text: More than &1 results found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_SERVICE015 - More than &1 results found ?

    The SAP error message CRM_IC_SERVICE015, which states "More than &1 results found," typically occurs in the SAP CRM (Customer Relationship Management) system when a search or query returns more results than the system is configured to handle or display at one time. This can happen in various contexts, such as when searching for business partners, transactions, or service requests.

    Cause:

    1. Exceeding Result Limit: The system has a predefined limit on the number of results it can display. When a search query returns more results than this limit, the error is triggered.
    2. Inefficient Search Criteria: The search criteria used may be too broad, leading to a large number of results.
    3. Configuration Settings: The system settings for maximum results displayed may be set too low.

    Solution:

    1. Refine Search Criteria: Narrow down the search parameters to be more specific. This can include adding filters or using more precise search terms to reduce the number of results returned.
    2. Adjust System Settings: If you have the necessary permissions, you can adjust the configuration settings in the SAP system to increase the maximum number of results that can be displayed. This typically involves:
      • Accessing the relevant configuration settings in the SAP system.
      • Modifying the parameter that controls the maximum number of results.
    3. Use Pagination: If the system supports it, implement pagination to view results in smaller chunks rather than all at once.
    4. Consult Documentation: Check the SAP documentation or help resources for specific guidance on handling this error in your version of SAP CRM.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Training: Ensure that users are trained on how to effectively use search functions within the CRM system to avoid overly broad queries.
    • Performance Monitoring: Monitor system performance and user queries to identify patterns that may lead to this error, allowing for proactive adjustments.

    If the issue persists after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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