How To Fix CRM_IC_OVW_CUST005 - In view set &1 area &2, &3 not covered by any view

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_OVW_CUST - Messages for Customizing of Overview Viewsets

• Message number: 005

• Message text: In view set &1 area &2, &3 not covered by any view

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_OVW_CUST005 - In view set &1 area &2, &3 not covered by any view ?

  The SAP error message CRM_IC_OVW_CUST005 indicates that in a specific view set and area, there is a component or area that is not covered by any view. This typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the Interaction Center (IC) or when customizing the user interface.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the view set configuration does not include a view for the specified area. This can happen if the view set was not properly defined or if certain views were removed or not assigned.
  Incorrect View Set Assignment: The view set assigned to the user or role may not include the necessary views for the area being accessed.
  Custom Development: If there has been custom development or modifications to the standard views, it may lead to inconsistencies or missing views.
  
  Solution:
  
  
  Check View Set Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant configuration for the Interaction Center.
  Verify that the view set assigned to the user includes the necessary views for the specified area.
  If a view is missing, you may need to add it to the view set.
  
  
  
  Assign Correct View Set:
  
  Ensure that the correct view set is assigned to the user or role that is encountering the error. This can be done in the user profile settings or role assignments.
  
  
  
  Review Customizations:
  
  If there have been any customizations or enhancements made to the standard views, review them to ensure that they are correctly implemented and that all necessary views are still available.
  
  
  
  Testing:
  
  After making changes, test the configuration by accessing the area again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or additional configuration steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRM_IC to access the relevant areas in the CRM system.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional guidance on configuration.
  User Roles: Ensure that the user roles have the necessary authorizations to access the views in question.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.