How To Fix CRM_IC_LEAD011 - There is no completed questionnaire connected to this object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_LEAD - Messages for the IC Webclient Lead Area

• Message number: 011

• Message text: There is no completed questionnaire connected to this object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_LEAD011 - There is no completed questionnaire connected to this object ?

  The SAP error message CRM_IC_LEAD011, which states "There is no completed questionnaire connected to this object," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or process a lead or opportunity that is expected to have an associated questionnaire, but none is found.
  Cause:
  
  Missing Questionnaire: The lead or opportunity does not have a completed questionnaire linked to it. This could be due to the questionnaire not being created, not being completed, or not being properly linked to the lead.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to the inability to associate a questionnaire with the lead.
  Data Integrity Issues: There could be data integrity issues where the questionnaire was deleted or not saved properly.
  
  Solution:
  
  Check Questionnaire Status: Verify if a questionnaire has been created and completed for the specific lead or opportunity. If not, create and complete the necessary questionnaire.
  Link Questionnaire: If a questionnaire exists but is not linked, ensure that it is properly associated with the lead or opportunity in question.
  Review Configuration: Check the configuration settings in the CRM system to ensure that questionnaires are set up correctly and that the system is configured to allow linking of questionnaires to leads.
  Data Validation: Perform data validation checks to ensure that there are no integrity issues with the lead or questionnaire data.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing questionnaires within the CRM system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Roles and Permissions: Ensure that the user has the necessary permissions to create and link questionnaires to leads.
  Training and Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_IC_LEAD011 error and ensure that questionnaires are properly managed within your SAP CRM system.