Message type: E = Error
Message class: CRM_IC_LEAD - Messages for the IC Webclient Lead Area
Message number: 013
Message text: It is not possible to view an unfilled questionnaire
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CRM_IC_LEAD013
- It is not possible to view an unfilled questionnaire ?The SAP error message CRM_IC_LEAD013, which states "It is not possible to view an unfilled questionnaire," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access a questionnaire that has not been filled out or completed. This error can arise in various scenarios, such as when dealing with leads, opportunities, or service requests that involve questionnaires.
Cause: Unfilled Questionnaire: The primary cause of this error is that the questionnaire associated with the lead or opportunity has not been filled out. The system is designed to prevent users from viewing or accessing questionnaires that lack any responses. Configuration Settings: There may be specific configuration settings in the CRM system that dictate how questionnaires are handled, including whether they can be viewed when unfilled. User Permissions: The user may not have the necessary permissions to view questionnaires, even if they are filled out.
Solution: Fill Out the Questionnaire: The most straightforward
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