How To Fix CRM_IC_LEAD003 - Questionnaire could not be found or was not translated into language '&'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_LEAD - Messages for the IC Webclient Lead Area

• Message number: 003

• Message text: Questionnaire could not be found or was not translated into language '&'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_LEAD003 - Questionnaire could not be found or was not translated into language '&' ?

  The SAP error message CRM_IC_LEAD003 indicates that a questionnaire could not be found or was not translated into the specified language. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or display a questionnaire that is either missing or lacks the necessary translations.
  Causes:
  
  Missing Questionnaire: The questionnaire you are trying to access does not exist in the system.
  Language Translation Issue: The questionnaire exists, but it has not been translated into the language specified in the error message (represented by '&').
  Configuration Issues: There may be configuration issues in the CRM system that prevent the questionnaire from being accessed correctly.
  Authorization Issues: The user may not have the necessary permissions to access the questionnaire.
  
  Solutions:
  
  
  Check Questionnaire Existence:
  
  Verify that the questionnaire exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available questionnaires.
  
  
  
  Check Language Settings:
  
  Ensure that the questionnaire has been translated into the required language. You can check the translation settings in the questionnaire maintenance area.
  If the questionnaire is missing a translation, you may need to create or update the translation for the required language.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to questionnaires in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the questionnaire. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing questionnaires and translations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view CRM orders and related questionnaires.
  Language Settings: Check the language settings in your user profile and ensure they match the language of the questionnaire you are trying to access.
  SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.