Message type: E = Error
Message class: CRM_IC_LEAD - Messages for the IC Webclient Lead Area
Message number: 001
Message text: The business transaction does not support lead
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CRM_IC_LEAD001
- The business transaction does not support lead ?The SAP error message CRM_IC_LEAD001 ("The business transaction does not support lead") typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to create or process a lead in a business transaction that does not support lead management. This can happen in various scenarios, such as when using the Interaction Center (IC) or when trying to link a lead to a business transaction that is not configured to handle leads. Causes: Business Transaction Configuration: The business transaction you are trying to use does not have lead management enabled. Certain transaction types in SAP CRM are not designed to handle leads. Incorrect Transaction Type: You may be using a transaction type that is not intended for lead processing. Authorization Issues: There may be authorization restrictions preventing the use of leads in the current context. System Configuration: The system may not be properly configured to support lead management for the specific business transaction. Solutions: Check Business
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