How To Fix CRM_IC_LEAD001 - The business transaction does not support lead

CRM_IC_LEAD001 - Overview

• Message type: E = Error

• Message class: CRM_IC_LEAD - Messages for the IC Webclient Lead Area

• Message number: 001

• Message text: The business transaction does not support lead

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_LEAD001 - The business transaction does not support lead ?

  The SAP error message CRM_IC_LEAD001 ("The business transaction does not support lead") typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to create or process a lead in a business transaction that does not support lead management. This can happen in various scenarios, such as when using the Interaction Center (IC) or when trying to link a lead to a business transaction that is not configured to handle leads.
  Causes:
  
  Business Transaction Configuration: The business transaction you are trying to use does not have lead management enabled. Certain transaction types in SAP CRM are not designed to handle leads.
  Incorrect Transaction Type: You may be using a transaction type that is not intended for lead processing.
  Authorization Issues: There may be authorization restrictions preventing the use of leads in the current context.
  System Configuration: The system may not be properly configured to support lead management for the specific business transaction.
  
  Solutions:
  
  
  Check Business