How To Fix CRM_IC_IARECORD022 - Planned date is in the past

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 022

• Message text: Planned date is in the past

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD022 - Planned date is in the past ?

  The SAP error message CRM_IC_IARECORD022 indicates that a planned date for a particular activity or record is set in the past, which is not allowed in the system. This error typically occurs in the context of CRM (Customer Relationship Management) activities, such as service orders, activities, or appointments.
  Cause:
  The primary cause of this error is that the user is attempting to create or update a record with a planned date that is earlier than the current date. This can happen due to:
  
  User Input Error: The user may have mistakenly entered a past date.
  Data Migration Issues: If data is being imported or migrated from another system, past dates may have been included inadvertently.
  System Configuration: Certain configurations or business rules may enforce that planned dates must always be in the future.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check the Date: Review the planned date entered in the record. Ensure that it is set to a future date.
  Update the Record: If the date is incorrect, update it to a valid future date.
  Validation Rules: If this error occurs frequently, consider reviewing the validation rules in your SAP system to ensure they align with your business processes.
  User Training: Provide training to users on how to correctly enter dates in the system to avoid this error in the future.
  Data Migration Review: If this error arises during data migration, review the data being imported to ensure that all dates are valid.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM activities, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for header data.
  Documentation: Refer to SAP documentation for CRM to understand how date fields are managed and any specific business rules that may apply.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.