How To Fix CRM_IC_CMP_SSC018 - Is Contact Person For relationship already exists for &1 contacts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 018

• Message text: Is Contact Person For relationship already exists for &1 contacts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC018 - Is Contact Person For relationship already exists for &1 contacts ?

  The SAP error message CRM_IC_CMP_SSC018 indicates that there is an attempt to create or assign a contact person to a relationship in the SAP CRM system, but the system has detected that a contact person for that relationship already exists for the specified number of contacts (indicated by &1).
  Cause:
  This error typically occurs in the following scenarios:
  
  Duplicate Contact Assignment: You are trying to assign a contact person to a business partner or relationship where that contact person is already assigned.
  Data Integrity Rules: The system enforces data integrity rules that prevent the same contact person from being assigned multiple times to the same relationship.
  Configuration Issues: There may be specific configurations in the CRM system that restrict the assignment of contact persons based on certain criteria.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Assignments:
  
  Review the existing assignments for the contact person in question. You can do this by navigating to the relevant business partner or relationship in the CRM system and checking the list of assigned contact persons.
  
  
  
  Remove Duplicate Assignments:
  
  If you find that the contact person is already assigned and you need to change or update the assignment, consider removing the existing assignment before attempting to create a new one.
  
  
  
  Use a Different Contact Person:
  
  If the contact person is already assigned and you need to add a new one, consider using a different contact person who is not already associated with that relationship.
  
  
  
  Review Configuration Settings:
  
  If you believe that the assignment should be allowed, review the configuration settings in the CRM system to ensure that there are no restrictions preventing the assignment of the contact person.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing contact persons and relationships in SAP CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with business partner management and relationship assignments, such as BP (Business Partner) and CRM_ORDER (for managing CRM orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user attempting to make the assignment has the necessary authorizations to manage contact persons and relationships.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.