How To Fix CRM_IC_CMP_SSC020 - &1 contact person relationships deleted successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 020

• Message text: &1 contact person relationships deleted successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC020 - &1 contact person relationships deleted successfully ?

  The SAP error message CRM_IC_CMP_SSC020 indicates that contact person relationships have been deleted successfully. This message is typically not an error in the traditional sense but rather an informational message indicating that a specific action (deletion of contact person relationships) has been completed.
  Cause:
  
  User Action: The message is triggered when a user or a process deletes contact person relationships in the SAP CRM system.
  Data Management: It may occur during data cleanup or when updating contact information, where obsolete or incorrect relationships are removed.
  
  Solution:
  Since this message indicates a successful deletion, there is generally no action required unless the deletion was unintended. If you need to restore the deleted relationships, you may need to:
  
  Check Change Logs: Review the change logs to see what relationships were deleted and when.
  Restore Data: If you have a backup or a way to restore the deleted relationships, you can re-establish them.
  Review Business Processes: Ensure that the processes leading to the deletion are appropriate and that users are aware of the implications of deleting contact relationships.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with contact management, such as BP (Business Partner) or CRM transactions.
  Documentation: Refer to SAP Help documentation for CRM to understand how contact relationships are managed and the implications of deleting them.
  User Training: Ensure that users are trained on the importance of contact relationships and the impact of their deletion on business processes.
  
  If you encounter this message frequently and it is causing issues, it may be worth investigating the underlying processes or configurations that lead to these deletions.