How To Fix CRM_IC_CMP_SSC019 - Relationship for &1 contacts cannot be deleted; no relationship exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 019

• Message text: Relationship for &1 contacts cannot be deleted; no relationship exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC019 - Relationship for &1 contacts cannot be deleted; no relationship exists ?

  The SAP error message CRM_IC_CMP_SSC019 indicates that there is an attempt to delete a relationship for a contact in the SAP CRM system, but the system cannot find any existing relationship to delete. This typically occurs in the context of managing contacts and their relationships within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Non-Existent Relationship: The primary cause of this error is that the relationship you are trying to delete does not exist in the system for the specified contact.
  Incorrect Contact ID: The contact ID provided may be incorrect or may not correspond to any existing contact in the system.
  Data Integrity Issues: There may be data integrity issues where the relationship data is not properly maintained or has been deleted previously.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or delete the relationship, leading to confusion about its existence.
  
  Solution:
  
  Verify Contact ID: Check the contact ID you are trying to delete the relationship for. Ensure that it is correct and corresponds to an existing contact in the system.
  Check Existing Relationships: Before attempting to delete, verify if there are any existing relationships for the contact. You can do this by navigating to the contact's details in the CRM system and checking the relationships tab.
  Use the Correct Transaction: Ensure that you are using the correct transaction or function to delete the relationship. Sometimes, using the wrong method can lead to such errors.
  Review Data Integrity: If you suspect data integrity issues, you may need to run consistency checks or consult with your SAP administrator to ensure that the data is correctly maintained.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing relationships in CRM.
  Check Authorizations: Ensure that you have the necessary authorizations to perform the delete operation. If not, contact your system administrator to grant the required permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or CRM transactions that deal with contact management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully manage contact relationships in your SAP CRM system.