How To Fix CRM_IC_CMP_SSC017 - Enter correct validity dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 017

• Message text: Enter correct validity dates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC017 - Enter correct validity dates ?

  The SAP error message CRM_IC_CMP_SSC017, which states "Enter correct validity dates," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the validity dates entered for a particular transaction or record. This error can arise in various scenarios, such as when creating or updating a business partner, sales order, or service request.
  Cause:
  
  Invalid Date Range: The start date may be later than the end date, or the dates may not fall within the acceptable range defined in the system.
  Missing Dates: One or both of the required validity dates may not have been entered.
  Date Format Issues: The date format may not match the expected format in the system.
  Business Rules: There may be specific business rules or configurations that restrict the validity dates based on the status of the record or other related data.
  
  Solution:
  
  Check Date Entries: Ensure that both the start and end dates are entered correctly. The start date should be earlier than the end date.
  Format Verification: Verify that the dates are in the correct format as per the system's requirements (e.g., DD/MM/YYYY or MM/DD/YYYY).
  Review Business Rules: Check if there are any specific business rules or configurations that might affect the validity dates. This may involve consulting with your SAP administrator or reviewing the configuration settings.
  Consult Documentation: Refer to the SAP documentation or help files for any specific guidelines related to the transaction you are working on.
  Testing: If you are making changes to a record, try creating a new record with valid dates to see if the error persists. This can help isolate whether the issue is with the specific record or a broader system issue.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRM_ORDER, CRM_SERVICE, or others related to CRM activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to enter or modify validity dates in the system.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_IC_CMP_SSC017 error and successfully enter the correct validity dates.