How To Fix CRM_IC_AUI580 - Item details cannot be displayed since a business partner is blocked

CRM_IC_AUI580 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 580

• Message text: Item details cannot be displayed since a business partner is blocked

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI580 - Item details cannot be displayed since a business partner is blocked ?

  The SAP error message CRM_IC_AUI580 indicates that item details cannot be displayed because the associated business partner is blocked. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or display information related to a business partner (BP) that has been marked as blocked in the system.
  
  Cause:
  
  
  Business Partner Blocked: The primary cause of this error is that the business partner associated with the transaction or item is blocked. This could be due to various reasons, such as:
  
  The business partner has been flagged for credit issues.
  The business partner is inactive or has been blocked for compliance reasons.
  The business partner has been manually blocked by a user or administrator.
  
  
  
  Data Integrity Issues: There may be inconsistencies or issues in the data that prevent the system from displaying the item details.
  
  
  
  Solution:
  To resolve the CRM_IC_AUI580 error, you can take the following steps:
  
  
  Check Business Partner Status:
  
  Navigate to the Business Partner