How To Fix CRM_IC_AUI518 - Fax number &1 is incorrectly formatted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 518

• Message text: Fax number &1 is incorrectly formatted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI518 - Fax number &1 is incorrectly formatted ?

  The SAP error message CRM_IC_AUI518 indicates that the fax number entered in the system is incorrectly formatted. This error typically arises when the fax number does not conform to the expected format defined in the system settings.
  Cause:
  
  Incorrect Format: The fax number may contain invalid characters (e.g., letters, special characters) or may not follow the required structure (e.g., missing country code, area code).
  Length Issues: The fax number may be too short or too long based on the defined length in the system.
  Configuration Settings: The system may have specific configuration settings that dictate how fax numbers should be formatted, and the entered number does not meet these criteria.
  
  Solution:
  
  
  Check Format: Ensure that the fax number is entered in the correct format. Typically, a valid fax number should include:
  
  Country code (if applicable)
  Area code (if applicable)
  The main number
  No spaces or special characters (unless specified)
  
  For example, a valid format might look like: [phone].
  
  
  Review System Settings: Check the configuration settings in SAP for fax number formats. This can usually be found in the customizing settings under:
  
  SPRO ? Customer Relationship Management ? Basic Functions ? Communication ? Define Number Ranges for Communication Numbers.
  Ensure that the settings align with the expected format for fax numbers.
  
  
  
  Validation Rules: If there are validation rules set up in the system, review them to ensure that they are not overly restrictive or incorrectly configured.
  
  
  Test with Different Numbers: Try entering different fax numbers to see if the issue persists. This can help identify if the problem is with a specific number or a broader issue with the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on formatting fax numbers.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Guides: Review user guides or training materials related to CRM and communication settings in SAP for best practices on entering fax numbers.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CRM_IC_AUI518 error and ensure that fax numbers are correctly formatted in your SAP system.