Message type: E = Error
Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox
Message number: 517
Message text: Cannot end, finish or save fax / letter document first
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CRM_IC_AUI517
- Cannot end, finish or save fax / letter document first ?The SAP error message CRM_IC_AUI517 indicates that there is an issue with ending, finishing, or saving a fax or letter document in the SAP CRM system. This error typically arises when the system detects that the document is in a state that does not allow it to be finalized or saved. Here are some potential causes, solutions, and related information for this error: Causes: Incomplete Document: The fax or letter document may not have all the required fields filled out, making it impossible to save or finalize. Document Status: The document might be in a status that does not permit it to be ended or saved (e.g., it may be in a draft state). Locking Issues: Another user or process may have locked the document, preventing changes or finalization. System Configuration: There may be configuration settings in the SAP system that restrict the ability to save or finalize certain types of documents. User Permissions: The user
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