How To Fix CRM_IC_AUI517 - Cannot end, finish or save fax / letter document first

CRM_IC_AUI517 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 517

• Message text: Cannot end, finish or save fax / letter document first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI517 - Cannot end, finish or save fax / letter document first ?

  The SAP error message CRM_IC_AUI517 indicates that there is an issue with ending, finishing, or saving a fax or letter document in the SAP CRM system. This error typically arises when the system detects that the document is in a state that does not allow it to be finalized or saved. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incomplete Document: The fax or letter document may not have all the required fields filled out, making it impossible to save or finalize.
  Document Status: The document might be in a status that does not permit it to be ended or saved (e.g., it may be in a draft state).
  Locking Issues: Another user or process may have locked the document, preventing changes or finalization.
  System Configuration: There may be configuration settings in the SAP system that restrict the ability to save or finalize certain types of documents.
  User Permissions: The user