Message type: E = Error
Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox
Message number: 403
Message text: Current user does not exist in backend system &
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CRM_IC_AUI403
- Current user does not exist in backend system & ?The SAP error message CRM_IC_AUI403 indicates that the current user does not exist in the backend system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with user synchronization between the front-end and back-end systems. Causes: User Not Created in Backend: The user has not been created in the backend system (e.g., SAP ERP). User Deactivation: The user exists in the backend but is deactivated or locked. Incorrect User Mapping: There may be a mismatch in user IDs or profiles between the front-end and back-end systems. Authorization Issues: The user may not have the necessary authorizations to access the backend system. System
Configuration Issues: There may be configuration issues in the middleware or integration settings that prevent proper user synchronization. Solutions: Create User in Backend: Ensure that the user is created in the backend system. You can do this by using transaction code SU01 in the backend system to create
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