How To Fix CRM_IC_AUI310 - ID &1 is invalid

CRM_IC_AUI310 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 310

• Message text: ID &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_IC_AUI310 - Details

• The SAP error message CRM_IC_AUI310 with the description "ID &1 is invalid" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Interaction Center (IC). This error indicates that the system is unable to recognize or validate the ID that has been provided, which could be a user ID, business partner ID, or another identifier.
  Causes:
  
  Invalid ID: The ID provided does not exist in the system or is incorrectly formatted.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Authorization Issues: The user may not have the necessary permissions to access the ID in question.
  
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to the inability to recognize the ID.
  System Updates: Recent updates or changes to the system may have affected the validity of certain IDs.
  
  Solutions:
  
  Verify the ID: Check