How To Fix CRM_IC_AUI308 - Employee responsible is invalid

CRM_IC_AUI308 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 308

• Message text: Employee responsible is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI308 - Employee responsible is invalid ?

  The SAP error message CRM_IC_AUI308, which states "Employee responsible is invalid," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the employee responsible for a particular transaction or record. This error can arise in various contexts, such as when creating or updating business partners, service requests, or other CRM-related objects.
  Causes:
  
  Invalid Employee ID: The employee ID specified in the transaction does not exist in the system or has been deactivated.
  Organizational Structure Issues: The employee may not be assigned to the correct organizational unit or may not have the necessary authorizations.
  Data Inconsistencies: There may be inconsistencies in the master data related to the employee, such as missing or incorrect information.
  Role Assignment: The employee may not have the required roles or authorizations to be assigned as responsible for the transaction.
  
  Solutions:
  
  Verify Employee ID: Check the employee ID in the system to ensure it is valid and active.