How To Fix CRM_IC_AUI252 - Profile &1: Use of the inbox search table requires the lean search mode

CRM_IC_AUI252 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 252

• Message text: Profile &1: Use of the inbox search table requires the lean search mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI252 - Profile &1: Use of the inbox search table requires the lean search mode ?

  The SAP error message CRM_IC_AUI252 indicates that there is an issue with the configuration of the inbox search functionality in the SAP CRM Interaction Center (IC). Specifically, it suggests that the system is trying to use the inbox search table without the appropriate lean search mode being activated.
  
  Cause:
  The error typically arises when:
  
  The system is configured to use the inbox search table, but the lean search mode is not enabled.
  There may be a mismatch in the settings or configurations related to the search profiles in the CRM system.
  The user profile being used does not have the necessary settings to utilize the inbox search table.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Profile Settings:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the settings of the profile mentioned in the error message.
  Ensure that the profile is configured to use the lean search mode.
  
  
  
  Activate Lean Search Mode:
  
  If lean search mode