How To Fix CRM_IC_AUI253 - Profile &1: Asynchronous search must be combined with the lean search

CRM_IC_AUI253 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 253

• Message text: Profile &1: Asynchronous search must be combined with the lean search

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI253 - Profile &1: Asynchronous search must be combined with the lean search ?

  The SAP error message CRM_IC_AUI253 indicates that there is an issue with the configuration of the search profile in the SAP CRM Interaction Center (IC). Specifically, it states that an asynchronous search must be combined with the lean search. This error typically arises when the system is trying to perform an asynchronous search without the necessary configuration for a lean search.
  
  Cause:
  
  Profile Configuration: The search profile specified in the error message is not configured correctly to support asynchronous searches. In SAP CRM, certain search profiles are designed to work with lean searches, which are optimized for performance and user experience.
  System Settings: The system settings may not be aligned with the requirements for performing asynchronous searches, leading to this error.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Search Profile Configuration:
  
  Go to the transaction code CRMC_SEARCH or navigate through the SAP menu to the relevant configuration area for search profiles.
  Verify that the