How To Fix CRM_IC_AUI250 - Profile &1: Accelerated search requires lean and synchronous search mode

CRM_IC_AUI250 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 250

• Message text: Profile &1: Accelerated search requires lean and synchronous search mode

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI250 - Profile &1: Accelerated search requires lean and synchronous search mode ?

  The SAP error message CRM_IC_AUI250 indicates that the accelerated search feature in the SAP CRM Interaction Center (IC) requires a specific search mode, either "lean" or "synchronous." This error typically arises when the system is not configured to use the required search mode for the profile specified.
  
  Cause:
  The error occurs due to one of the following reasons:
  
  Profile Configuration: The profile specified in the error message is not set up to use the lean or synchronous search mode.
  System Settings: The system settings may not be correctly configured to support accelerated search functionality.
  Missing Authorizations: The user may not have the necessary authorizations to perform the search in the required mode.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Profile Configuration:
  
  Go to the configuration settings for the Interaction Center.
  Verify the settings for the profile mentioned in the error message. Ensure that it is configured to use either lean or synchronous search mode.
  
  
  
  Adjust Search