How To Fix CRM_IC_AUI200 - Enter a valid value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 200

• Message text: Enter a valid value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI200 - Enter a valid value ?

  The SAP error message CRM_IC_AUI200: "Enter a valid value" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Interaction Center (IC) or when entering data in a transaction that requires specific input values.
  Cause:
  This error message can arise due to several reasons, including:
  
  
  Invalid Input: The user may have entered a value that does not meet the expected format or criteria defined in the system. This could be due to:
  
  Incorrect data type (e.g., entering text where a number is expected).
  Values that are not recognized by the system (e.g., entering a non-existent customer ID).
  
  
  
  Missing Configuration: The system may not have the necessary configuration or master data set up to accept the input value. For example, if a specific product or service is not defined in the system, trying to enter it will trigger this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access or modify certain data, leading to this error when trying to enter values.
  
  
  Field Requirements: Certain fields may be mandatory, and if they are left blank or filled with invalid data, the system will prompt this error.
  
  
  Solution:
  To resolve the CRM_IC_AUI200 error, you can take the following steps:
  
  
  Check Input Values: Ensure that the values you are entering are valid and conform to the expected formats. Cross-reference with the system's requirements or documentation.
  
  
  Verify Master Data: Check if the master data (like customer records, product codes, etc.) is correctly set up in the system. If necessary, create or update the relevant master data.
  
  
  Review Field Requirements: Make sure that all mandatory fields are filled out correctly. Look for any indicators in the UI that suggest required fields.
  
  
  Consult with IT or SAP Support: If you are unsure about the correct values or if the issue persists, consult with your IT department or SAP support team. They can provide insights into system configurations and any potential issues.
  
  
  Check User Authorizations: Ensure that you have the necessary permissions to perform the action you are attempting. If not, request the appropriate access from your system administrator.
  
  
  Debugging: If you have access to debugging tools, you can analyze the backend processes to identify where the error is being triggered.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for the CRM Interaction Center to understand the expected input values and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.