How To Fix CRM_IC_AUI163 - Search for &2 by org. unit '&1' can't be performed; BP assignment missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 163

• Message text: Search for &2 by org. unit '&1' can't be performed; BP assignment missing

What causes this issue?

The organizational unit '&V1&' does not contain a business partner
assignment. For a search for &V2& by <LS>Assigned To</>, at least one
business partner must be assigned to the selected organizational unit.

System Response

The system could not perform the search for &V2&.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Assign the relevant business partners to organizational unit '&V1&'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI163 - Search for &2 by org. unit '&1' can't be performed; BP assignment missing ?

  The SAP error message CRM_IC_AUI163 indicates that a search operation for a business partner (BP) by organizational unit has failed because the necessary assignment of the business partner to the organizational unit is missing. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or retrieve information related to a business partner that is not properly linked to the specified organizational unit.
  Cause:
  
  Missing Business Partner Assignment: The primary cause of this error is that the business partner (BP) you are trying to search for is not assigned to the specified organizational unit in the system.
  Incorrect Organizational Unit: The organizational unit specified in the search may not be correctly set up or may not have the expected business partner assignments.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the business partner or organizational unit configurations.
  
  Solution:
  
  
  Check Business Partner Assignment:
  
  Navigate to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question and check the assignments to organizational units.
  Ensure that the business partner is correctly assigned to the relevant organizational unit.
  
  
  
  Assign Business Partner to Organizational Unit:
  
  If the business partner is not assigned, you can assign it by editing the business partner details.
  Go to the "Roles" tab and ensure that the appropriate organizational unit is assigned to the business partner.
  
  
  
  Verify Organizational Unit Configuration:
  
  Check the configuration of the organizational unit in the SAP system to ensure it is set up correctly.
  Use transaction code SPRO to access the configuration settings and verify the organizational structure.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and rectify any inconsistencies in the business partner or organizational unit data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing business partner assignments and organizational units.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify business partner assignments.
  
  By following these steps, you should be able to resolve the CRM_IC_AUI163 error and successfully perform the search operation for the business partner by the specified organizational unit.