How To Fix CRM_IC_AUI163 - Search for &2 by org. unit '&1' can't be performed; BP assignment missing

CRM_IC_AUI163 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 163

• Message text: Search for &2 by org. unit '&1' can't be performed; BP assignment missing

What causes this issue?

The organizational unit '&V1&' does not contain a business partner
assignment. For a search for &V2& by <LS>Assigned To</>, at least one
business partner must be assigned to the selected organizational unit.

System Response

The system could not perform the search for &V2&.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Assign the relevant business partners to organizational unit '&V1&'.

Error message extract from SAP system. Copyright SAP SE.

CRM_IC_AUI163 - Details

• The SAP error message CRM_IC_AUI163 indicates that a search operation for a business partner (BP) by organizational unit has failed because the necessary assignment of the business partner to the organizational unit is missing. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or retrieve information related to a business partner that is not properly linked to the specified organizational unit.
  
  Cause:
  
  Missing Business Partner Assignment: The primary cause of this error is that the business partner (BP) you are trying to search for is not assigned to the specified organizational unit in the system.
  Incorrect Organizational Unit: The organizational unit specified in the search may not be correctly set up or may not have the expected business partner assignments.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the business partner or organizational unit configurations.
  
  
  Solution:
  
  
  Check Business Partner