How To Fix CRM_IC_AUI139 - &1: maximum number of &2 hits exceeded; adjust search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 139

• Message text: &1: maximum number of &2 hits exceeded; adjust search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI139 - &1: maximum number of &2 hits exceeded; adjust search criteria ?

  The SAP error message CRM_IC_AUI139 indicates that a search operation in the SAP CRM (Customer Relationship Management) system has returned more hits than the maximum allowed limit. This typically occurs when a user performs a search that retrieves too many records, exceeding the predefined threshold set in the system.
  Cause:
  
  Excessive Search Results: The search criteria used may be too broad, resulting in a large number of records being returned.
  System Configuration: The maximum number of hits allowed for a search may be configured to a low value in the system settings.
  Data Volume: The underlying data volume in the CRM system may be high, leading to more records being matched against the search criteria.
  
  Solution:
  
  
  Refine Search Criteria: Modify the search parameters to be more specific. This can include:
  
  Adding additional filters.
  Using more specific keywords.
  Narrowing down the date range or other relevant fields.
  
  
  
  Adjust System Settings: If you have the necessary permissions, you can adjust the maximum number of hits allowed for searches in the system settings. This is typically done by:
  
  Navigating to the relevant configuration settings in the SAP system.
  Increasing the limit for the maximum number of hits (if appropriate for your business needs).
  
  
  
  Consult Documentation: Review SAP documentation or help resources for guidance on best practices for search queries in CRM.
  
  
  Contact SAP Support: If the issue persists or if you need assistance with configuration changes, consider reaching out to SAP support for further help.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in adjusting search settings or reviewing system configurations.
  User Training: Ensure that users are trained on how to effectively use search functionalities within the CRM system to avoid overly broad searches.
  Performance Monitoring: Monitor system performance and user search patterns to identify common issues and address them proactively.
  
  By following these steps, you should be able to resolve the CRM_IC_AUI139 error and improve the efficiency of search operations within your SAP CRM system.