How To Fix CRM_IC_AUI137 - Document was not saved: Put Microsoft Word focus on letter and try again.

CRM_IC_AUI137 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 137

• Message text: Document was not saved: Put Microsoft Word focus on letter and try again.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI137 - Document was not saved: Put Microsoft Word focus on letter and try again. ?

  The SAP error message CRM_IC_AUI137 indicates that there is an issue with saving a document in the SAP system, specifically when trying to generate or save a letter using Microsoft Word. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when integrating with Microsoft Word for document generation.
  
  Cause:
  The error message suggests that the focus is not correctly set on the Microsoft Word application when the SAP system attempts to save the document. This can happen due to several reasons:
  
  Word is not the active window: If another application is in focus, SAP may not be able to interact with Word properly.
  Permissions issues: There may be restrictions or permissions that prevent SAP from accessing or saving documents in Word.
  Add-in issues: The SAP add-in for Microsoft Word may not be functioning correctly or may not be installed properly.
  Configuration issues: There may be configuration settings in SAP or Word that