Message type: E = Error
Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox
Message number: 126
Message text: Unable to create new letter
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IC_AUI126
- Unable to create new letter ?The SAP error message CRM_IC_AUI126, which states "Unable to create new letter," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Interaction Center (IC). This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Possible Causes: Authorization Issues: The user may not have the necessary permissions to create letters in the CRM system. Configuration Problems: There may be issues with the configuration of the letter creation process, such as missing templates or incorrect settings. Missing Data: Required data fields may be incomplete or missing, preventing the letter from being generated. System Errors: There could be underlying system errors or bugs that are causing the letter creation process to fail. Document Management System (DMS) Issues: If the letter creation relies on a document management system, issues with DMS could lead to this error. Solutions: Check User Authorizations: Ensure that the user has
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