How To Fix CRM_IC_AUI122 - Unable to register fax or letter in activity clipboard

CRM_IC_AUI122 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 122

• Message text: Unable to register fax or letter in activity clipboard

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI122 - Unable to register fax or letter in activity clipboard ?

  The SAP error message CRM_IC_AUI122, which states "Unable to register fax or letter in activity clipboard," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the interaction center (IC) functionalities. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  
  Configuration Issues: The system may not be properly configured to handle fax or letter registrations. This could involve missing or incorrect settings in the CRM system or the interaction center.
  
  
  Authorization Problems: The user may not have the necessary authorizations to register faxes or letters in the activity clipboard.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database, application server, or network connectivity.
  
  
  Missing Data: Required data fields may not be filled out correctly, leading to the inability to register the activity.
  
  
  System Limitations: The system may have reached a limit on the number