How To Fix CRM_IC_AUI112 - Unable to retrieve letter document '&' with key '&'

CRM_IC_AUI112 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 112

• Message text: Unable to retrieve letter document '&' with key '&'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI112 - Unable to retrieve letter document '&' with key '&' ?

  The SAP error message CRM_IC_AUI112, which states "Unable to retrieve letter document '&' with key '&'", typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue retrieving a specific letter document. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Possible Causes:
  
  Document Not Found: The letter document you are trying to access may not exist in the system, or it may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Incorrect Key: The key provided to retrieve the document may be incorrect or malformed.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the document's metadata.
  System Configuration: There could be configuration issues in the CRM system that prevent the document from being retrieved.
  
  Solutions:
  
  
  Verify Document Existence:
  
  Check if the letter document exists in the system